BnD Repair Solutions is here to help you with your Auto Repairs
When you take your vehicle to an auto repair shop do you feel that you are at the mercy of the shop? Our Take Charge© book teaches you all you need to know to get honest auto repairs.
In this fast paced world we live in, planning ahead has become a necessity. Our vehicle’s repair is no exception. We never know when we might be left stranded. No matter when it happens, it is always inconvenient.
That first step in planning begins by choosing a repair shop. Knowing a reliable repair shop can ease some of that stress you feel when your vehicle needs repair? Planning ahead gives you a definite advantage and puts you in control.
Prevention is the best way to avoid auto repair rip-offs. Many repair rip-offs result from a wrong diagnosis. Some shops cannot or will not pay for any parts purchased and installed when they guessed wrong. Just by asking the right questions, the technician might catch the mistake before anyone has to pay for it. This can prevent any misunderstandings between you and the technician. The main objective is to get the repairs done right the first time.
Your main line of defense is understanding what they are telling you. It is OK to ask questions. Remember it is your money and your vehicle. When they talk in circles that confuse you, BEWARE.
In all fairness, you should know how an automotive repair shop operates. Understanding the method used by a repair shop to determine charges is a good place to start. After they decide what is wrong with your vehicle, they refer to a labor guide. This book provides labor hour guidelines for most types of repairs. Ask for a breakdown of the labor charges.
Next, they obtain the prices for the parts. The parts are usually marked up 40% over purchase price. Sometimes you can purchase these parts a little cheaper from a parts store. However, the small amount extra that you pay the repair shop may be cheap insurance. For example, if the part fails, the parts store will replace the part at no additional cost to the repair shop, and the repair shop must replace the part at no additional cost to you. If you purchase the part(s) from the parts store, you will need to install it yourself or pay someone else to install it. Most repair shops do not warranty parts and labor your provide. So if a part goes bad that you bought cheaper you will most likely pay the repair shop to reinstall the new part.
We do not recommend this option.
This guide will help you get honest repairs not necessarily cheaper ones. The repair shop must make money to stay in business, but should only be what is fair to you, the customer.
This manual is written is simple easy to understand language that you do not have to have any knowledge of cars or how they work.
These 9 steps will give you the confidence to get your car repaired and feel good about it.